---------------------------------------- Academy of Family Mediators ........................................ Academy of Family Mediators (Divorce mediation) 355 Tyrol West 1500 S. Highway 100 Golden Valley, Minn. 55416 612-525-8670 ---------------------------------------- ---------------------------------------- American Bar Association ........................................ American Bar Association Attorney Complaints & Fee Arbitration 750 North Lake Shore Chicago, IL 60611 1-800-621-6159 ---------------------------------------- ---------------------------------------- American Homeowner's Foundation ........................................ American Homeowner's Foundation (Remodeling contracts) 1724 South Quincy St. Arlington, VA 22204 703-979-4663 ---------------------------------------- ---------------------------------------- American Institute of Architects ........................................ American Institute of Architects (For a remodeling contract, ask for the standard form of agreement between owner and contractor: A101, A111 or A201) AIA Orders 2 Winter Sport Lane P.O. Box 60 Williston, VT 05495 1-800-365-2724 ---------------------------------------- ---------------------------------------- American Institute of CPAs ........................................ American Institute of CPAs 1211 6th Avenue New York, NY 10036 1-800-862-4272 ---------------------------------------- ---------------------------------------- American Movers Conference ........................................ American Movers Conference Dispute Settlement Program 1611 Duke St. Alexandria, VA 22314 703-683-7410 ---------------------------------------- ---------------------------------------- American Society of CPAs ........................................ American Society of CPAs 1211 6th Avenue New York, NY 10036 1-800-862-4272 ---------------------------------------- ---------------------------------------- American Society of Home Inspectors ........................................ American Society of Home Inspectors 85 West Algonquin Road Suite 360 Arlington Heights, IL 60005 1-800-743-2744 ---------------------------------------- ---------------------------------------- AutoSolve Manufacturers Arbitration ........................................ AutoSolve Manufacturers Arbitration Program (Auto arbitration for Toyota or Lexus vehicles) 1000 AAA Drive Heathrow, FL 32746 1-800-477-6583 ---------------------------------------- ---------------------------------------- Bankcard Holders of America ........................................ Bankcard Holders of America (For a guide to low-interest, low-fee credit cards) 560 Herndon Parkway Suite 120 Herndon, VA 22070 703-481-1110 ---------------------------------------- ---------------------------------------- Better Business Bureau Autoline ........................................ (Auto arbitration: General Motors, Saturn, or Volkswagen) 100 Edgewood Ave., Suite 1012 Atlanta, GA 30303 404-688-1747 ---------------------------------------- ---------------------------------------- Center for Auto Safety ........................................ Center for Auto Safety (Auto recalls) 2001 S St. N.W., Suite 410 Washington, DC 20009 202-328-7700 ---------------------------------------- ---------------------------------------- Child Support Enforcement ........................................ Child Support Enforcement Washington, DC 202-401-9373 ---------------------------------------- ---------------------------------------- Children's Support Services ........................................ Children's Support Services (To find a collection agency specializing in child support) P.O. Box 691067 San Antonio, TX 78269 1-800-729-2445 ---------------------------------------- ---------------------------------------- Consumer Credit Counseling Service ........................................ Metropolitan Atlanta 100 Edgewood Ave., Suite 1500 Atlanta, GA 30303 404-527-7630 or 1-800-388-CCCS ---------------------------------------- ---------------------------------------- Council of Better Business Bureaus ........................................ Council of Better Business Bureaus Autoline 4200 Wilson Blvd. Suite 800 Arlington, VA 22203 1-800-955-5100 ---------------------------------------- ---------------------------------------- Equifax Information Service ........................................ Equifax Information Service (Credit reports) P.O. Box 740123 Atlanta, GA 30374 1-800-685-1111 ---------------------------------------- ---------------------------------------- Federal Trade Commission ........................................ Federal Trade Commission (For a copy of the brochure "Fair Debt Collection Practices Act") Publications Division Washington, DC 20580 202-326-2222 ---------------------------------------- ---------------------------------------- Ford Consumer Assistance Center ........................................ Ford Consumer Assistance Center (Auto arbitration, Ford vehicles) 300 Renaissance Center P.O. Box 43360 Detroit, MI 48243 1-800-392-3673 ---------------------------------------- ---------------------------------------- Funeral and Memorial Societies of Americ ........................................ Funeral and Memorial Societies of America (For a directory of memorial societies in your area) 6900 Lost Lake Road Egg Harbor, WI 54209 414-868-2729 ---------------------------------------- ---------------------------------------- GEICO ........................................ GEICO (Extended warranties) One Geico Blvd. Fredericksburg, VA 22412-3004 1-800-841-1003 In Texas: 1-800-841-5432 ---------------------------------------- ---------------------------------------- Housing & Urban Development ........................................ Housing & Urban Development (Questions regarding landlord/tenant disputes) Washington, DC 202-708-0547 (Ask to speak with the desk officer representing your state) ---------------------------------------- ---------------------------------------- Insurance Information, Inc. ........................................ Insurance Information, Inc. (Insurance price quotes) 23 Route 134 South Dennis, MA 02660 1-800-472-5800 ---------------------------------------- ---------------------------------------- International Fabricare Institute ........................................ International Fabricare Institute Garment Analysis Laboratory 12251 Tech Road Silver Spring, MD 20904 1-800-638-2627 ---------------------------------------- ---------------------------------------- IRS Problem Resolution National Office ........................................ IRS Problem Resolution National Office Taxpayer Ombudsman's Office Washington, DC 202-622-6100 ---------------------------------------- ---------------------------------------- MasterCard International ........................................ MasterCard International Public Affairs Department 888 7th Ave. New York, NY 10106 212-649-5476 ---------------------------------------- ---------------------------------------- Mortgage Bankers Association of America ........................................ Mortgage Bankers Association of America (Mortgages and refinancing) 1125 15th St. Washington, DC 20005 202-861-6500 ---------------------------------------- ---------------------------------------- National Association of Professional ........................................ National Association of Professional Remodeling Contractors 4301 North Fairfax Drive Suite 310 Arlington, VA 22203-1627 1-800-966-7601 ---------------------------------------- ---------------------------------------- National Association of Securities ........................................ National Association of Securities Dealers (Investments) Disciplinary History: 1-800-289-9999 Licensing Information: 301-590-6500 ---------------------------------------- ---------------------------------------- National Charities Information Bureau ........................................ National Charities Information Bureau (Performance ratings on charities) 19 Union Square West New York, NY 10003 212-929-6300 ---------------------------------------- ---------------------------------------- National Foundation for Consumer Credit ........................................ National Foundation for Consumer Credit Counseling 8611 2nd Avenue Suite 100 Silver Springs, MD 20910 303-589-5600 ---------------------------------------- ---------------------------------------- National Highway Traffic Safety Admin. ........................................ Administration Auto Safety Hotline 1-800-424-9393 (Touch-tone phones only) ---------------------------------------- ---------------------------------------- National Pest Control Network ........................................ National Pest Control Network Washington, DC 1-800-858-PEST ---------------------------------------- ---------------------------------------- Postal Inspector ........................................ Postal Inspector (Mail fraud) North and Northeastern U.S. 201-621-5500 Central and Western U.S. 312-765-4605 South and Southeastern U.S. 901-722-7765 ---------------------------------------- ---------------------------------------- Ram Research ........................................ Ram Research Card Trak (For a comprehensive guide to low-interest credit cards, no-fee credit cards, and secured credit cards) 460 West Patrick Street P.O. Box 1700 Frederick, MD 21702 1-800-344-7714 ---------------------------------------- ---------------------------------------- Remodelers Council ........................................ National Association of Home Builders 1201 15th St., NW Washington, DC 20005 1-800-368-5242, ext. 212 ---------------------------------------- ---------------------------------------- Resort Property Owners Association ........................................ Resort Property Owners Association (Information on vacation timeshares) Clinton Burr, President P.O. Box 2395 Northbrook, IL 60062 1-800-989-0710 ---------------------------------------- ---------------------------------------- Ruesch International ........................................ Ruesch International (Currency exchange) 1350 I Street NW Suite 1010 Washington, D.C. 20005 1-800-424-2923 ---------------------------------------- ---------------------------------------- Trans Union ........................................ Trans Union (Credit report) P.O. Box 7000 North Olmstead, OH 44070 ---------------------------------------- ---------------------------------------- TRW Complimentary Report Request ........................................ TRW Complimentary Report Request (Credit report) P.O. Box 2350 Chatsworth, CA 91313 ---------------------------------------- ---------------------------------------- U.S. Office of Consumer Affairs ........................................ U.S. Office of Consumer Affairs (For consumer and insurance questions, and to ask for a free copy of the Consumer's Resource Handbook) 202-395-7904 ---------------------------------------- ---------------------------------------- VISA International ........................................ P.O. Box 8999 San Francisco, CA 94128 1-415-570-3200 ----------------------------------------